Payment Policy

Last Updated: September 30, 2026

At Vefri, we want paying for your order to be safe, simple, and easy to understand. This Payment Policy describes the payment methods we accept, how your payment is handled, and how billing, refunds, and cancellations work.

1. Accepted Payment Methods

At checkout, you can pay using any of the following methods. All payments are processed securely by Stripe:

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay

The payment options available to you will be shown at checkout before you place your order.

2. Payment Authorization and Order Confirmation

When you submit an order, your chosen payment method is authorized for the full amount displayed at checkout. Your order is confirmed only after the payment has been completed successfully, and a confirmation email will be sent to you. If your payment is declined or fails, the order will not be placed and you will not be charged.

An order confirmation tells you that we have received your order and payment. It does not mean your order has already shipped. Once your order is on its way, you will receive a separate shipping email with tracking details.

3. Payment Security

All payments are handled by Stripe, an independent third-party payment processor. Your card details are entered and processed directly by Stripe through a secure, SSL/TLS-encrypted connection. Vefri does not store your full credit or debit card number on our servers.

Stripe’s handling of your payment information is covered by Stripe’s own terms and privacy policy. For your safety, please enter your payment details only on our secure checkout page.

4. Billing Information

Please make sure the billing information you provide is accurate and complete, including:

  • Full name
  • Billing address
  • Email address
  • Phone number (optional at checkout, but helpful for delivery updates)
  • Payment card or wallet details

Wrong or missing details can cause payment failures or delay your order.

5. Failed or Declined Payments

If your payment does not go through, your order will not be completed. You can try the following:

  • Double-check that your payment details are entered correctly.
  • Make sure you have enough funds or available credit.
  • Contact your bank or card issuer if needed.
  • Use a different payment method offered at checkout.

Authorization decisions are made by your bank, card issuer, and Stripe, and Vefri has no control over them.

6. Currency

All prices on our website are shown in U.S. Dollars (USD). Any currency conversion charges or foreign transaction fees applied by your bank or card issuer are your responsibility.

7. Order Total

The final amount you pay, including product prices, shipping charges, and any discounts or taxes that apply, is shown at checkout before you complete your purchase. Standard shipping is free on all orders shipped within the United States.

If you have a coupon or discount code, you can enter it in the “Add coupons” section of the cart or checkout. Valid codes are applied to your order total before payment. Please review your order total carefully before clicking “Place Order.”

8. Billing Descriptor

Charges from Vefri will appear on your card or bank statement as “VEFRI” or “VEFRI.SHOP”.

9. Refunds

Approved refunds are handled according to our Return & Refund Policy. Refunds are always sent back to the original payment method. We process approved refunds within 10 business days after we receive your returned item and approve the return. Once we have issued the refund, your bank or card issuer may need some additional time before the money shows in your account.

10. Cancellations

If you want to cancel an order, please email us as soon as possible at support@vefri.shop. We can cancel an order only if it has not yet entered processing or shipment. After an order has been processed or shipped, it can no longer be cancelled, but you may follow the return procedure described in our Return & Refund Policy.

11. Duplicate or Incorrect Charges

If you think you were charged twice for the same order, or charged the wrong amount, please email support@vefri.shop with your order number and details of the charge. We will look into it.

12. Payment Disputes

If you have a concern about a payment, please contact our customer support team first so we can try to resolve it quickly. This does not affect any rights you may have under applicable law or under the terms of your card issuer or payment provider.

13. Contact Information

Business Name: Vefri Email: support@vefri.shop

Address: 4015 Bergenline Ave, Union City, NJ 07087, USA

Business Hours: Monday to Friday, 9:00 AM to 5:00 PM ET.

Closed Saturday and Sunday.